Shipping Policy

All our products are Made On Demand! This means once you order a product, the printing process starts. We use the best printers in the biz to ensure a great end product for you!

Due to the impact of COVID-19, the production and delivery times might be delayed by up to 10 business days than the time frame below (depending on the Customs). We truly apologize for this inconvenience and thank you for your understanding and sympathy with us in this situation.

Wish you and your family all the best!

Shipping Time 

We provide shipping to over 100 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you immediately after receiving your order and refund you your charges for the order. For this inconvenience, we are so sorry and we will do our best to connect with partners and improve our shipping services in the future!

How long shipping takes depends on where you are from. Shipping time varies by location. To make it easy for you we created this simple time frame for you to estimate:

Location

  • United States: 14-28 days
  • Canada, Europe: 10-35 days
  • Australia, New Zealand, Chile: 10-50 days
  • Rest of the world: 20-40 days

*Note:

  • This doesn’t include our 5-7 days processing time. All PayPal pending need up to 10 days for verification and process.
  • The ETA above is regarded under normal conditions of weather, social, etc
  • When there’s a high peak of demand for logistics, the time will be slower that we can not control. However, we will have your order delivered or refunded if it gets lost.
You can choose the shipping channel as follows:
  •  Normal shipping: $6.95 
  • Express shipping: $29.95
  • For orders over $70, you will get a free shipping fee. 

Incorrect Address 

Please make sure you provide the correct address at checkout. In case you detect your mistakes, please contact us immediately or within 24 hours to confirm the correct address via Contact Page from the placing time.

  • If there is incorrect or missing information that we can detect on our end, we may be required to contact you for an update on the delivery information, which can cause delays in delivering your order.
  • We are not responsible if your order gets delivered to the wrong address or returned to the sender (in this case, we just can support contacting the carrier for more information).
  • If you contact the final mile carrier after the order has left our warehouse and ask them to forward or redirect your parcel, we are not responsible if that parcel gets lost, stolen, or damaged.

Cancellation

Customers may cancel their orders within 24 hours of placing their order, provided they have an acceptable reason for doing so. Acceptable reasons include but are not limited to a mistake in the order, product unavailability, or a change in the shipping address.

Please note that we do not accept cancellations due to a change of mind or personal preference.

If you wish to cancel your order within 24 hours, please contact our customer service team as soon as possible. We will review your request and process the cancellation if it meets the acceptable reasons stated above.

Tracking Information 

The tracking information will be updated for you via your email after the order is shipped. If you have not received tracking information, please contact us! The tracking information will be updated in the next 2-5 business days by the shipping agents.

Customer service is our #1 priority and we will do whatever we can to take care of you. Thank you for considering and if you have any questions, please don’t hesitate to contact us via Contact Us page.10-20